Delete your SlickerQ account

You can delete your SlickerQ account yourself at any time, in the SlickerQ app or on this website. Deletion takes effect straight away and cannot be undone.

In the SlickerQ app

1. Open the SlickerQ app and sign in.
2. Go to the Profile tab.
3. Under Danger zone, tap Delete account.
4. Type DELETE and tap Delete forever.

On the website

1. Sign in at slickerq.com.
2. Open your Profile.
3. Under Danger zone, click Delete account.
4. Type DELETE and confirm.

If you cannot sign in

Email info@slickerq.com from the email address on your account and ask us to delete it. If you ordered as a guest, include the phone number you used. We will confirm once it is done, within one month.

What is deleted

• Your name, email address and phone number are removed from your account.
• You are signed out on every device and can no longer sign in.
• Your order and queue history, favourites and saved settings are no longer available to you.

What is kept

• Records of past orders and queue visits (shop, items, amounts and dates), without your name, email address or phone number, because shops and SlickerQ need them for financial and tax records.
• Card payments are processed by Stripe, which keeps its own payment records as the law requires.

How long each kind of record is kept is set out under "How long we keep your information" in our Privacy Policy.